How are controls established for various merchant types?
Specific merchant types have been created within CardValet, and these [...]
Will location controls, merchant controls, threshold controls, and turning the card off impact previously authorized recurring transactions?
Previously authorized recurrent payments will continue to process and will [...]
Does Block International also block international Internet (card not present) transactions?
No. The location controls are applicable to in-store transactions only.
Can cardholders block all international transactions?
Yes. International transactions can be blocked using the Block International [...]
A region has been set on the map. Does this mean the card can only be used exactly in this region?
The region shows the approximate area where the card can [...]
What happens if My Location is set but the phone is left at home? Will transactions be denied outside the My Location area?
CardValet performs a proximity check at the granularity of ZIP [...]
If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?
CardValet ignores location information that is more than 8 hours [...]
What exactly is the range of the My Location controls, and will this control setting impact internet transactions?
The My Location controls and alerts will check to ensure [...]
Can a user re-enroll in CardValet if they previously unsubscribed?
Yes. To activate an unsubscribed user, the user registers as [...]
When cardholders receive a reissued or replacement card, will they have to update their cards within the application?
If the card number is new, then the user must [...]